Términos del servicio

OVERVIEW

Welcome to EterLove. EterLove is an online store operated by Speciava LLC. The terms “we,” “us,” and “our” refer to Speciava LLC, doing business as EterLove.

Speciava LLC operates this website and online store, including all related information, content, features, tools, products, and services provided through the website.

Our store is powered by Shopify, which enables us to provide our online store and related services to you.

These Terms of Service, together with our Privacy Policy, Refund & Returns Policy, Shipping Policy, and any other policies posted on our website, describe your rights and responsibilities when you visit our website, place an order, or use our services.

Please read these Terms carefully. They include important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, browsing, interacting with, or using our website or services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you should not use or access our website or services.

SECTION 1 - ACCESS AND ACCOUNT

By using our website or services, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have given consent for any minor dependent using the services through a device you own, purchase, or manage.

To use certain parts of our services, including placing an order, you may be asked to provide information such as your name, email address, billing address, shipping address, phone number, and payment-related information.

You represent and warrant that all information you provide is accurate, current, and complete, and that you have the right to provide this information.

If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to display our products, descriptions, images, colors, textures, pricing, and availability as accurately as possible.

However, product appearance may vary depending on your device, screen settings, lighting, display configuration, and other factors. We do not guarantee that the appearance of any product on your screen will exactly match the product delivered.

Product descriptions, pricing, promotions, and availability may change from time to time. We reserve the right to update, modify, discontinue, or limit the availability of any product at any time, subject to applicable law.

We reserve the right to limit quantities offered to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order through our website, you are making an offer to purchase the selected products in accordance with these Terms and the information displayed at checkout.

We reserve the right to accept, reject, limit, or cancel any order at our discretion, including where we suspect fraud, unauthorized activity, pricing errors, product availability issues, or violations of these Terms.

Your order is not accepted until payment has been received and your order has been reviewed and confirmed.

Please review your order carefully before submitting it. We may be unable to accommodate cancellation or modification requests once an order has entered processing or has shipped.

Purchases are subject to our Refund & Returns Policy and Shipping Policy.

You represent and warrant that your purchases are for personal or household use only and not for commercial resale, unauthorized distribution, or export.

SECTION 4 - PRICES, TAXES, AND BILLING

Prices, discounts, promotions, and product availability are subject to change without notice.

The price charged for a product will be the price displayed at checkout at the time your order is placed, subject to correction of errors as described in these Terms.

Any applicable taxes, shipping costs, or other charges will be displayed at checkout before you submit your order, where applicable.

You agree to provide current, complete, and accurate purchase, payment, billing, and account information for all purchases made through our store. You agree to promptly update your information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

You represent and warrant that:

(i) the payment information you provide is true, correct, and complete;
(ii) you are authorized to use the payment method provided; and
(iii) you will pay all charges incurred by you in accordance with the pricing displayed at checkout.

SECTION 5 - SHIPPING AND DELIVERY

Shipping options, delivery estimates, tracking information, shipping availability, and related terms are described in our Shipping Policy.

All shipping and delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, weather conditions, public holidays, incorrect shipping information provided by the customer, or events beyond our reasonable control.

Once your order has shipped, tracking information may be provided when available.

Risk of loss and title for products purchased from our store pass to you upon delivery to the shipping address provided at checkout, to the extent permitted by applicable law.

Customers are responsible for providing a complete and accurate shipping address at checkout. Orders affected by incorrect or incomplete shipping information provided by the customer may not be eligible for refund, replacement, or reshipment, as further described in our Refund & Returns Policy and Shipping Policy.

SECTION 6 - INTELLECTUAL PROPERTY

Our website and services, including but not limited to trademarks, logos, brand names, text, product images, graphics, videos, audio, layout, design, features, and other content, are owned by EterLove, our affiliates, licensors, service providers, or content providers and are protected by applicable intellectual property laws.

These Terms permit you to use our website and services for personal, non-commercial use only.

You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, copy, scrape, or transmit any material from our website without our prior written consent, except as permitted by applicable law.

All rights not expressly granted in these Terms are reserved.

SECTION 7 - OPTIONAL THIRD-PARTY TOOLS

We may provide access to tools, applications, features, or integrations offered by third parties that we do not own, monitor, or control.

You acknowledge and agree that such tools are provided “as is” and “as available,” without warranties, representations, or conditions of any kind.

Your use of optional third-party tools is at your own risk and discretion. We are not responsible for any third-party tools or for any issues arising from your use of them.

SECTION 8 - THIRD-PARTY LINKS

Our website or services may contain links to third-party websites, applications, products, services, or resources.

We are not responsible for examining or evaluating the content, accuracy, availability, security, policies, or practices of third-party websites or services.

If you choose to access a third-party website or service, you do so at your own risk. Your use of third-party websites or services may be governed by their own terms and privacy policies.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and services to you.

However, any sales and purchases made through our store are made directly between you and EterLove.

By using our website and services, you acknowledge that Shopify is not responsible for the products sold by EterLove, the fulfillment of your order, customer support, returns, refunds, or any other aspect of the transaction between you and EterLove, except as required by applicable law or Shopify’s own policies.

SECTION 10 - PRIVACY POLICY

All personal information collected through our website and services is handled in accordance with our Privacy Policy.

Because our store is powered by Shopify, Shopify and other third-party service providers may collect and process certain personal information in order to support store functionality, payments, security, analytics, advertising, fulfillment, and related services.

Please review our Privacy Policy for more information about how personal information is collected, used, shared, and protected.

SECTION 11 - CUSTOMER FEEDBACK, REVIEWS, AND SUBMISSIONS

If you submit reviews, suggestions, feedback, photos, videos, comments, or other content to us, you grant EterLove a worldwide, royalty-free, sublicensable, transferable license to use, reproduce, modify, publish, translate, distribute, display, and create derivative works from such content for lawful business purposes, including customer support, marketing, advertising, product improvement, and website display.

You represent and warrant that you own or control all rights necessary to submit such content and that your content does not violate any law, third-party right, privacy right, intellectual property right, or these Terms.

We reserve the right, but have no obligation, to monitor, edit, refuse, or remove content that we determine is unlawful, offensive, misleading, abusive, defamatory, obscene, infringing, or otherwise objectionable.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery estimates, transit times, availability, or other information.

We reserve the right to correct any errors, inaccuracies, or omissions, to update information, or to cancel orders if any information on our website or in any related service is inaccurate, including after an order has been submitted, to the extent permitted by applicable law.

If we cancel an order after payment has been charged due to an error, inaccuracy, or availability issue, we will issue a refund to the original payment method.

SECTION 13 - PROHIBITED USES

You may use our website and services only for lawful purposes.

You may not use our website or services:

to violate any applicable law or regulation;

to infringe or violate our intellectual property rights or the rights of others;

to submit false, misleading, or inaccurate information;

to engage in fraud, abuse, unauthorized activity, or harmful conduct;

to transmit viruses, malware, malicious code, or other harmful technology;

to interfere with or disrupt the security, functionality, or operation of our website or services;

to collect or track the personal information of others without authorization;

to spam, phish, scrape, crawl, or otherwise misuse our website;

to harass, abuse, insult, harm, defame, intimidate, or discriminate against others;

to use our products or services for commercial resale, unauthorized distribution, or unlawful export.

We reserve the right to suspend or terminate access to our website or services if we determine that you have violated these Terms.

SECTION 14 - TERMINATION

We may terminate or suspend your access to our website or services at our discretion if we believe you have violated these Terms, applicable law, or the rights of EterLove or others.

Any obligations or liabilities incurred before termination will survive termination where applicable.

You may stop using our website and services at any time.

SECTION 15 - DISCLAIMER OF WARRANTIES

Our website, services, and products are provided “as is” and “as available,” except as expressly stated otherwise by EterLove, including in our Refund & Returns Policy or any product-specific warranty statement provided by us.

To the fullest extent permitted by applicable law, we disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Nothing in these Terms is intended to limit any rights you may have under applicable consumer protection laws.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, EterLove and its affiliates, officers, employees, contractors, service providers, and licensors shall not be liable for any indirect, incidental, special, punitive, exemplary, or consequential damages arising out of or related to your use of our website, services, or products purchased through our website.

Nothing in these Terms limits liability that cannot be limited under applicable law.

SECTION 17 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless EterLove, Shopify, and our affiliates, officers, directors, employees, contractors, licensors, service providers, and agents from any claim, demand, loss, liability, damage, cost, or expense, including reasonable attorneys’ fees, arising out of:

your breach of these Terms;

your violation of any applicable law or regulation;

your misuse of our website, services, or products;

your violation of any third-party right.

SECTION 18 - SEVERABILITY

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be enforced to the fullest extent permitted by applicable law or severed from these Terms, and the remaining provisions shall remain in full force and effect.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

Any failure by us to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms, together with any policies posted on our website, constitute the entire agreement between you and EterLove regarding the website and services and supersede all prior agreements, communications, and proposals relating to the services.

SECTION 20 - ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign or transfer these Terms as part of a merger, acquisition, sale of assets, corporate reorganization, or operation of law.

SECTION 21 - GOVERNING LAW

These Terms of Service and any separate agreements through which we provide services to you shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to conflict of law principles.

Nothing in this section limits any mandatory consumer protection rights that may apply under the laws of your place of residence.

SECTION 22 - HEADINGS

Headings are included for convenience only and do not affect the interpretation of these Terms.

SECTION 23 - CHANGES TO TERMS OF SERVICE

We may update or modify these Terms of Service from time to time for operational, legal, or regulatory reasons.

When we make changes, we will post the revised version on this page and update the “Last updated” date.

Your continued use of our website or services after changes are posted constitutes acceptance of those changes, to the extent permitted by applicable law.

SECTION 24 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at:

EterLove/ Speciava LLC
Email: support@eterlove.shop
Phone: +1 (213) 925-9799
Business Address: 30 N Gould St Ste N, Sheridan, WY 82801, United States

Customer Support Hours:
Monday to Friday, 9:00 AM to 6:00 PM Pacific Time (PT), excluding public holidays.