Plume is an automatic scent diffuser designed to add a clean fragrance experience to cars, homes, offices, desks, shelves, entryways, and other small everyday spaces.

It is intended for fragrance diffusion only. Do not apply the fragrance solution to skin, ingest it, or use it for any purpose not described in the product instructions.

Place the diffuser on a flat, stable surface.

For car use, place it only where it does not block your view, controls, airbags, vents, cup holders, or driving movement. Do not adjust the diffuser while driving.

Some Plume models include a built-in rechargeable battery and can be used cord-free after charging.

Please check the product details for the specific model you selected and follow the charging and usage instructions provided with your product.

Usage time may vary depending on the selected mist mode, space size, temperature, ventilation, usage frequency, and environment.

Lower mist settings and less frequent use may help the fragrance last longer.

Please use only compatible fragrance solutions according to the product instructions.

Do not add unknown liquids, water, or essential oils unless the product instructions clearly state that they are compatible.

Use fragrance products with care around pets.

Keep the diffuser and fragrance solution out of reach of pets and children. Use only in a well-ventilated area, and stop use if you notice discomfort or sensitivity. If your pet has known sensitivities, consult a veterinarian before using fragrance products around them.

We ship to supported destinations available at checkout.

If your shipping address is not accepted at checkout, we currently do not ship to that destination.

Orders are usually processed within 1 to 2 business days.

Estimated shipping time after processing:

United States: 5 to 9 business days
Japan and South Korea: 5 to 8 business days
Other supported destinations: delivery time may vary depending on destination, carrier availability, customs procedures, and local delivery conditions.

Customers may request a return, replacement, or refund within 30 days of delivery for eligible issues, such as damaged, defective, incorrect, or materially different items.

We do not accept returns or refunds for change of mind, personal preference, or no longer needing the item.

You can contact us at support@eterlove.shop.

Customer support is available Monday to Friday, 9:00 AM to 6:00 PM Pacific Time (PT), excluding public holidays.

We usually respond within 1 to 2 business days.